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Frequently asked questions

Q. What if I’m not eligible for respite care?
If you are not eligible, Bethanie also offer privately funded respite aged care services. For more information, contact our friendly team on 131 151.
Q. Can I try out respite for a short period?
Yes. Temporary accommodation can be provided for a minimum of two weeks to ensure you experience all that Bethanie has to offer and truly relax in your new environment. This will also allow caregivers enough time to relax and recharge whilst knowing their loved ones are in a safe environment.
Q. How do I access respite care?
The Australian Government subsidises eligible providers directly to make care more affordable. Access to residential respite care is dependent on your My Aged Care Support Plan. This will determine the level of respite subsidy your provider will receive, and ensure you receive care appropriate to your needs. You will need a face-to-face assessment completed by a trained assessor from My Aged Care to determine your eligibility. The criteria are the same for permanent residential care. To find out if you are eligible or to apply for an assessment, call My Aged Care on 1800 200 422.
Q. What can I bring with me?
For comfortable living at our residential aged care homes, each room comes equipped with a bed, bedside chair and cabinets for you to store your clothing and belongings in. To help you personalise your room and make you feel comfortable, you are welcome to bring in your own personal items. For example, photos, ornaments and blankets. Larger items are welcome as long as they do not present a safety issue. This can be discussed prior to arriving.
Q. Are there waitlists for your aged care homes?
Each home has a waitlist and residents are admitted based on a variety of factors including their needs and the capabilities of the home at that time.

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