Bethanie would like to reassure you that the health and wellbeing of our customers, residents and staff is paramount, and every precaution is being taken to safeguard the Bethanie community from COVID-19.
The advice from the Government is changing rapidly as they move to flatten the curve. Bethanie would like to reassure you we are doing everything we can to safeguard the health and wellbeing of our customers and staff during this challenging time.
Communication is paramount and with misinformation circling in the Bethanie and wider community, we will update this page regularly.
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Coronavirus (COVID-19) has created significant uncertainty, especially in aged care. To protect older Australians and those with compromised immune systems we need to work together to help stop or slow down the spread of COVID-19. Doing the right thing has never been more important:
Bethanie would like to thank you for your ongoing support and reassure you that we are doing everything within our control to inform customers and staff to apply practices and procedures to manage the risk of COVID-19, whilst delivering quality care to the people we serve.
Help stop the spread of coronavirus by keeping your distance. Remember, don't shake hands or exchange physical greetings.
Whenever possible stay at least 1.5 metres apart and practice good hand hygiene, especially after being in public places.
Always cough or sneeze into your arm or a tissue and put the tissue in the bin straight away.
Remember to wash your hands thoroughly with soap and water for at least 20 seconds to prevent passing on germs. Dry your hands.
For the safety of yourself and others, please self isolate if you are unwell or recently returned from overseas or interstate travel or think you have been in close contact with a confirmed case of coronavirus.
Should it be absolutely necessary to enter their home, please follow the guidelines below. Doing these things will limit the risk of the spread of infection.
Entering a friend or loved ones home:
Do not stop by if you feel unwell. Call instead or use social media to connect.
Hand and cough hygiene. Take off your shoes at the front door. Wash your hands before you go into the home. Cough and sneeze into your elbow or a tissue, throw the tissue in the bin and wash your hands.
Social distance. Stay at least 1.5 metres away from each other and keep your stay to less than 15 minutes.
Don’t risk bringing germs into their home. Do not put your personal items such as hand bags or shopping bags on the kitchen bench. Wipe these down with a disinfectant first.
Leaving a friend or loved one's home:
Wash your hands when you leave. Use a disinfectant wipe to clean your car steering wheel, keys, phone and key card.
We are prepared should an outbreak of COVID-19 occur in the Bethanie community.
To manage this, we have developed an internal COVID-19 Emergency Management Team who will manage the ongoing response and coordination.
We have also reviewed staffing levels, recruited additional volunteers and ensured adequate supplies to continue operating.
There is some misinformation out in the broader community and it is important that you receive information from credible sources. For the latest advice, information and resources, visit the below links:
What are you doing to spread joy and calm during this difficult time?
Email your good news stories to email@example.com and include a photo. We’d love to hear from you.
Do you have a query concerning COVID-19 that needs answering?
We encourage you to call our friendly team on 131 151 or email your query to firstname.lastname@example.org
Our team will endeavour to answer them and respond in a timely manner.
Talk to our team
Call 131 151