Understanding the different costs and fees associated with aged care can be challenging. You’ll find some explanations below, however if you have further queries, we recommend you call 131 151 and one of our friendly staff will be available to assist you with your enquiry, 24 hours a day, 7 days a week.
Daily Care Fee
All residents living in our aged-care facilities are required to pay a daily care fee. The maximum daily care fee equates to 85% of the basic single age pension. The rate increases on 20 March and 20 September each year in line with changes to the Age Pension.
Care Co-contribution (means test)
Depending on your assets and income, some permanent residents may be required to pay an additional contribution towards the cost of their care. This amount is calculated by the Department of Human Services or the Department of Veteran Affairs and is derived from the data you provide on the Department of Human Services Income and Assets Assessment form.
The rate is revised by the government every quarter and payment is made directly to Bethanie. There are annual and lifetime caps limits applied to this care fee. Once the limits are reached, you are not required to pay any more means-tested fee.
Based on your Income and Asset Assessment, the government may meet some, or all of your accommodation costs. Where the government determines that you must pay for your accommodation costs, it can be paid for as follows:
• Refundable Accommodation Deposit (RAD). A RAD is a lump sum payment that is fully refundable when you leave the facility.
• Daily Accommodation Payment (DAP). A DAP is a daily payment that is equivalent to the daily interest for the RAD. This is how the accommodation cost is paid until a RAD is paid.
• A combination of a RAD and DAP
Financial Hardship Assistance
Financial Hardship Assistance is available if you have difficulty paying fees for residential care. To apply, simply complete and lodge the Department of Human Services Application for financial hardship assistance form