We would love to hear what you think of Bethanie – the positive, the negative and anything in between. We value and appreciate your feedback and view it as an opportunity to improve our customer experience.
If your situation is an emergency and requires an immediate response, please call 000.
Will my privacy be protected?
Your contact details and feedback will remain strictly confidential. We will seek permission from you before approaching any other parties who may need to become involved, in order to satisfactorily resolve the situation. For more information, please click on the link to our privacy statement.
How can I provide feedback?
Feedback can be made in person, in writing or over the phone.
Ways to make a complaint to the NDIS Quality and Safeguards Commission (NQSC) about a provider include:
If you wish to access independent support with providing feedback, further information on disability advocacy and finding a disability advocate can be found below:
Anonymous feedback may be provided by completing your First and Last name as Anonymous.
Talk to our team
Call 131 151