Costs and Fees

If you are eligible for the Commonwealth Home Support Program or Support at Home the government will subsidise the cost of your care. This makes it more affordable for you. If you do not receive Government funding, you can still choose to pay for services privately. Bethanie delivers all levels of Support at Home. 

Commonwealth Home Support Program (CHSP) out of pocket charges

Bethanie charges you $13/hour (or part thereof) for your CHSP services, delivered to your home.  We charge $22/day to attend our Social Centres plus the cost of lunch ($13 at the centre, or as required on an outing). The government subsides the remainder of your costs. If you are experiencing hardship we would encourage you to discuss with this with us when we are setting up your services. 

Support at Home funding and budgets

When you're approved for Support at Home, you'll be placed into one of eight budget classification levels based on your care needs. If you were approved before the 1st November 2025, you will have been approved at one of the four Home Care Package levels and you will transition across to Support at Home at this same level. 

From there, we’ll work with you to create a personalised care plan that best suits you. Your plan may include:

• Clinical care, such as nursing, physiotherapy 
• Support for independence, which could include personal care and transport 
• Everyday living – cleaning, meal delivery, gardening Bethanie sets its own hourly rates for services. 

You can download our full price list using the download button at the bottom of this screen.

How your budget works

Your budget is provided annually and split into quarterly allocations. Services Australia holds these funds on your behalf, so you don’t need to manage payments yourself. If you don’t use all your funds in a quarter, you can roll over up to $1,000 or 10% (whichever is higher) into the next quarter. 

Government funding support and your contribution

The government contributes to your care budget, and you may also be asked to contribute based on your personal situation—this includes when your funding was approved, your care needs, financial circumstances, and assessment classification. Clinical care, such as nursing, is fully covered by the government. You won’t be asked to pay for this, regardless of your financial position. 

Contributions may apply to services that support your independence or daily living, like cleaning, meals, or transport. 

The percentage of your contribution will depend on your financial circumstances. This is determined by an income and assets assessment administered through Services Australia. If you are a full pensioner, then you will make the lowest contribution and Services Australia will already have all the information required. If you are a part pensioner or self-funded retiree then please contact Services Australia to understand the contribution required. 

If you require additional services that cannot be funded by your Support at Home budget, then we can provide these to you privately. The price for these services is the same as our normal pricing and when we include these services in your care plan, they will not incur GST. 

Need help understanding costs? 

We’re here to make things simple and supportive. If you have questions or concerns about costs, contributions, or your care plan, please reach out. We’ll take the time to explain everything and ensure you feel confident and cared for.