How to apply

How to apply

Navigating the aged care journey can feel daunting, and we're here to help you feel supported every step of the way. Whether you're planning for yourself or helping a loved one, this guide will walk you through the process - from understanding eligibility to accessing the right care. Our aim is to make things clearer, so you can make informed and confident decisions about the future.

Before you can access government-funded aged care services, you'll need an assessment to determine your eligibility. Bethanie can help you arrange a free referral, or you can register directly with My Aged Care .
 
After your assessment, you'll receive a support plan outlining the services you're approved to receive, giving you a clear starting point to plan your care.

If you have questions, want to understand your options, or would like to book a tour of one of our homes, our Aged Care Navigation Specialists are here to help.

Call us on 131 151 or email  acns@bethanie.com.au

We're here to guide you every step of the way.

Our friendly team can email you a copy of our application form, or you can download an easy-to-complete version HERE .

Once completed simply email it to acns@bethanie.com.au  or post it to: PO Box 143, Northbridge, WA 6865.

If you need help filling out the form, we're just a phone call away.

Once our Aged Care Navigation Specialists receive your application, we'll work with you to find a room that suits both your care needs and your budget. If you haven't already been on a tour, we'd be happy to arrange one. It's a great opportunity to visit the home, meet our friendly team, and have all your questions answered in person. 

When you've found the right place and feel confident in your choice, we'll send you a room offer letter for your new home. From there, our team will guide you through the next steps, including completing your Residential Agreement and setting a date to move in.  You're welcome to involve a family member or nominated support person at any stage. And we will be with you to make the process as smooth and reassuring as possible.

You're now ready to move into your new home. Our Customer Engagement Nurse and the management team at your chosen home will walk you through everything, from what to bring to how you choose to spend your day.

We'll be here to support you every step of the way, so you always feel informed, prepared, and welcomed.

Get in touch

Have a question about aged care? Our specialist team is here to help.

If you would like to know more about Bethanie and how we can help, please fill in the contact us form below. Our friendly staff will get back to you within three business days (Monday to Friday, 8.30am to 5.00pm).

Submit enquiry here  Call us on 131 151   Send us an email   Find us here


     1060 Hay St, West Perth, WA 6005


   PO Box 143, Northbridge, WA 6865

Contact us


Acknowledgement to Country

Bethanie acknowledges the Traditional Custodians of the Lands on which our services operate. We pay our respects to their Elders past and present.
We are committed to walking alongside all First Nations people on our journey of reconciliation.


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