Publish date: 23 August 2024
Most people look forward to mealtime, and it is often the source of vocal feedback across service industries. Aged Care is no different.Bethanie Como recently received a customer satisfaction score of 100% across all areas of food, which is a reason to celebrate.
For those lucky enough to reside at this modern site, they can enjoy delicious meals such as roast duck, chorizo and prawn skewers and white chocolate pannacotta with a glass of wine for dinner. All with the confidence of knowing their meal was prepared by professional Chef Param Singh, utilising best-practice nutritional guidelines.
“At Bethanie Como, we strive to elevate the dining experience by focusing on customer experience rather than just customer service,” said Como’s Support Services Manager Vivek Shetty.
“We understand that it’s not merely about serving meals; it’s about crafting a nourishing, enjoyable, and socially engaging atmosphere that resonates with our residents.”
Every aspect of the dining environment is thoughtfully designed to enhance this experience at Bethanie Como. From the freshness of the in-house cooked meals to the inviting aroma of fresh bread baking in the dining area, the team create an ambiance that stimulates the senses.
Relaxing music harmonises with the setting, and each table is meticulously arranged to foster comfort and connection.
“We believe that these elements play a crucial role in enriching our residents’ dining experiences, ultimately enhancing their sense of belonging and emotional well-being,” added Vivek.
