How to switch providers

From your answers we’ve put together your personal journey, with useful information and tips so you can take the next step to support your loved one. Rather speak to a person? No problem. Just fill in the form below or give us a call and we’ll be there – ready to help!

Your guide for changing your Home Care provider

Helping your loved one change Home Care providers is an important decision that can have a positive impact on their wellbeing as their needs change. Whether you are seeking more personalised support, improved communication, or a provider that better reflects your loved one’s values, it is essential to approach the process with care and clarity.

Bethanie’s comprehensive guide offers straightforward and practical steps to help you manage the transition. From reviewing the current agreement and exploring new providers to ensuring any unspent funds are transferred, this guide gives you the confidence to make informed decisions. The goal is to help your loved one continue living comfortably and independently at home.

Read our full guide on switching providers